This Privacy Policy describes how on our website www.laraluxdesign.com we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from www.laraluxdesign.com or otherwise communicate with us. For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

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 We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and purchase personalized items.

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Information We Collect

1. Personal Information: When you make a purchase, we collect personal information such as your name, email address, shipping address, payment details, and any other information you provide to personalize your items.

2. Usage Data: We automatically collect information about your visit to our website, including your IP address, browser type, access times, and referring website addresses.

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

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Type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We collect your personal data that you send to us by ordering products, sending us email or contact us trough contact form. 

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Information that you directly submit to us through our Services may include:

- Basic contact details including your name, address, phone number, email.

- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

- Account information including your username, password, security questions.

- Shopping information including the items you view, put in your cart or add to your wishlist.

- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Contact us box, Email, Instagram or Facebook.

 

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

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How We Collect and Use Your Personal Information

To provide the Services, we collect your personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

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When you conduct a transaction or order product on our website, as part of the process, we collect personal information you give us such as your name, address, phone number and email address. Your personal information will be used for the specific reasons stated above only. 

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Why do we collect such personal information?

We collect such non-personal and personal Information for the following purposes:

1. To Process Orders: We use your personal information to process and fulfill your orders, including sending you emails to confirm your order and shipping status.

2. To Personalize Your Experience: We use the information you provide to create personalized products and to improve our website and services.

3. To Communicate With You: We may use your information to respond to your inquiries, send you updates, and provide customer support.

4. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

5. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

6. To comply with any applicable laws and regulations.

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How We Use Your Personal Information

Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

- Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

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Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep your information confidential.

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Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.

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Your Rights

You have the right to access, correct, or delete your personal information. You can also object to the processing of your personal information or request a restriction on how it is used.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

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Cookies

 

We use cookies to:

• operate and secure the website

• remember your preferences

• analyze website traffic

• improve user experience

You can disable cookies in your browser settings, but some features may not function properly.

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Complaints

 

If you believe your data has been processed incorrectly, you may contact us at info@laraluxdesign.com.

You also have the right to file a complaint with the Luxembourg Data Protection Authority (CNPD):

Commission Nationale pour la Protection des Données (CNPD) https://cnpd.public.lu

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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General Data Protection Regulation (GDPR)

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Luxembourg laws. These values guide us to implement appropriate measures to ensure the protection, confidentiality, and security of personal data collected from individuals.

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Data Controller

Lara Kandare 28 Route de Mersch, 7780 Bissen, Luxembourg Email: info@laraluxdesign.com

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Legal Basis for Processing

The legal basis for collecting and using your personal information depends on the type of data we collect and the context in which it is collected. We process your personal information based on the following grounds:

• Contract performance – to process and deliver your order.

• Consent – when you voluntarily provide information or accept optional cookies.

• Legitimate interests – to improve our services, prevent fraud, and ensure website security.

• Legal obligation – to comply with accounting, tax, and regulatory requirements.

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Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our policies.

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Your GDPR Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

• access your personal data

• request correction or deletion

• restrict or object to processing

• request data portability

• withdraw consent at any time

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COOKIE POLICY

This Cookie Policy explains how www.laraluxdesign.com (“we”, “us”, “our”) uses cookies and similar technologies to recognize you when you visit our website. It explains what cookies are, why we use them, and how you can manage your cookie preferences.

By continuing to browse our website, you agree to the use of cookies as described in this policy.

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1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help websites function properly, improve user experience, and provide information to website owners.

Cookies can be:

• Essential cookies – required for the website to function

• Analytics cookies – help us understand how visitors use the site

• Functional cookies – remember your preferences

• Marketing cookies – used to show relevant ads (only if you consent)

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2. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to operate. Without them, certain features (shopping cart, checkout, account login) will not work.

Examples:

• Session cookies

• Security cookies

• Checkout and cart cookies

These do not require your consent.

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Analytics & Performance Cookies (Optional)

These cookies help us understand how visitors use our website, which pages are most visited, and how users navigate the site. We use this information to improve performance and user experience.

Examples:

• Google Analytics (if enabled)

• Wix analytics tools

These cookies require your consent.

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Functional Cookies (Optional)

These cookies allow the website to remember your preferences, such as:

• language settings

• saved items

• login details (if you choose “remember me”)

These cookies require your consent.

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Marketing Cookies (Optional)

These cookies track your browsing behavior to show you personalized ads on other websites or social media platforms.

Examples:

• Facebook Pixel

• Google Ads cookies

These cookies require your explicit consent.

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3. Cookies Used by Wix (if applicable)

If your website is hosted on Wix, Wix may place cookies necessary for:

• website security

• system monitoring

• load balancing

• analytics

• user session management

Wix cookies may include both essential and optional cookies.

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4. How You Can Manage Cookies

When you visit our website, you will see a cookie banner that allows you to:

• Accept all cookies

• Reject non‑essential cookies

• Manage cookie preferences

You can also change your cookie settings at any time through your browser:

• Chrome

• Safari

• Firefox

• Edge

Please note: If you disable certain cookies, some website features may not function properly (e.g., checkout, personalization preview).

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5. Third‑Party Cookies

Some cookies may be placed by third‑party services we use, such as:

• payment processors

• analytics tools

• social media integrations

• advertising platforms

These third parties have their own privacy and cookie policies.

We do not control third‑party cookies.

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6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Any updates will be posted on this page with an updated “Last updated” date.

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7. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, you can contact us at:

📧 info@laraluxdesign.com

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Last Updated: June 3, 2026